The purchase and use of the race parts we sell is acknowledgement of the dangers involved in vehicle modification and racing. Note that most items listed are for fabrication which assumes the end user has at least a moderate understanding of mechanics. We know that from time to time some items may be ordered incorrectly so we do not charge a re-stocking fee but do expect the items to be returned in like new resellable condition. In the event that we screwed up, which almost never happens :), we will do everything within our power to make things right. But please note that we do not have the ability to reverse time or do we have any influence with the shipping services we use to get the products you ordered to your door. Thanks and we do appreciate your business.